Privacy Policy

Welcome to GetCustomEssays.com! Your privacy matters to us, and we want you to feel fully secure when using our services. Before providing any personal data or using our website, please take a moment to read this Privacy Policy. It outlines how we collect, use, store, and safeguard your personal information while you interact with our services, as described in our Terms and Conditions.

By choosing GetCustomEssays.com, you’re not only receiving high-quality academic assistance—you’re also trusting us to protect your privacy with the utmost care and responsibility.

Interpretation of Terms

  • “Personal data” refers to any information that can identify you directly or indirectly as an individual.
  • “Processing of personal data” means any operation performed on your data, such as collection, storage, usage, transmission, or deletion.
  • “Data subject” is you—the person whose data is being processed by us.
  • “Consent of the data subject” is your voluntary and informed agreement to allow us to process your personal data.
  • “Website” refers to GetCustomEssays.com, operated by the Company (SKILLHUB FZCO, IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates).

Other terms like “Customer”, “Expert”, or “Company” follow the definitions provided in our Terms and Conditions.

General

When you visit our Website, we automatically collect certain log data and place cookies on your device to enhance your experience. You may disable non-essential cookies via your browser settings.

During registration, we collect your contact information and preferences, which helps us tailor and improve our services.

Types of Data Collected

Customer Account Data

When you sign up or update your profile, we collect the personal information you provide. This enables us to manage your account effectively. Please note that we are not liable for any consequences related to information you voluntarily share with Experts.

Order-Related Data

We collect the information you include when placing an order, such as assignment details and communication with Experts. This ensures accurate order completion and customer support.

User-Generated Content

Any feedback, reviews, survey responses, or messages you submit may be processed and stored. This includes any personally identifiable information you choose to share. Some of this content may not be deleted if tied to services rendered.

We retain such data to resolve disputes, troubleshoot issues, and improve our service—unless you opt out, where legally allowed.

Cookies and Technical Data

We use cookies and similar technologies to analyze traffic and enhance user experience. We may collect your:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Approximate location

Disabling cookies may affect certain features but won’t prevent you from placing orders.

To manage cookies:

  • Chrome
  • Firefox
  • Edge
  • Safari
  • Opera

Payment Data

Payment transactions are securely handled by certified third-party providers. We do not store your full card details. However, for reporting and verification purposes, we may store partial data (e.g., first 6 and last 4 digits of your card number).

Sensitive Information

We do not collect or process sensitive personal data (e.g., health information, political opinions) unless explicitly required and agreed upon by you.

Social Media Interactions

If you interact with our official pages (e.g., on Facebook or Instagram), we may collect engagement data to evaluate our marketing efforts and enhance communication.

Legal and Tax Documentation

To comply with financial and tax laws, we may need to collect and process data like your full name, address, or tax identification number. This is strictly for compliance purposes and is securely handled.

Data Purpose and Responsibility

All data collected is processed for service delivery, legal compliance, analytics, and communication. Unless explicitly stated otherwise, all fields marked as required are necessary for proper functionality.

You’re responsible for ensuring any third-party data you share via the platform is lawfully obtained and shared with consent.

Final Notes

This Privacy Policy may be updated periodically. We encourage you to review it regularly to stay informed about how we protect your data.

If you have any questions or wish to exercise your data rights (e.g., access, correction, deletion), please contact our support team via the channels listed on GetCustomEssays.com.

Mode and Place of Processing Personal Data

At GetCustomEssays.com, we implement strong technical and organizational measures to prevent unauthorized access, disclosure, modification, or destruction of your Personal Data. Data is processed using secure IT systems and follows internal policies designed for the specific purposes outlined in this Privacy Policy.

In addition to our internal team (e.g., admin, marketing, legal, IT support), your data may be accessed by third-party service providers (such as hosting companies, IT vendors, or marketing agencies) acting as Data Processors under confidentiality obligations. You can request an up-to-date list of these processors at any time.

Place

Your personal data is processed at the offices of SKILLHUB FZCO and other locations of the involved parties. Depending on your location, your data may be transferred to and processed in countries outside your own. Please refer to the relevant sections of this policy for details.

Retention Time

We retain your personal data only for as long as necessary to fulfill the purposes outlined here or as required by law. You may also request earlier deletion of your data, depending on legal limitations.

The Purposes of Processing

We process your personal data to:

  • Provide access to our services;
  • Comply with legal and financial regulations;
  • Handle enforcement or government requests;
  • Prevent fraud and ensure safety;
  • Improve services via analytics and user feedback;
  • Personalize marketing communications and experiences.

For more specific purposes, see below.

Detailed Information on the Processing of Personal Data

1. Provision of Services

We collect and use your data to enable you to use our website and services according to our Terms and Conditions. Experts rely on your data to understand your requests and complete your orders accurately. Without this information, service functionality would be limited.

2. Payment Services

Payment data is processed securely by third-party providers. We do not store full card details on our servers. For more information, please refer to our Refund Policy.

3. Communications

We may contact you via email, app notifications, or messaging systems to share service updates, important notices, or promotional content. You can opt out of marketing communications at any time.

4. Marketing and Promotions

Where permitted by law, we may use your data for targeted marketing, newsletters, and promotional offers. You can unsubscribe from these messages via the link provided in each email or from your account settings.

5. Analytics and Service Improvements

We analyze usage data (e.g., cookies, web behavior, traffic) to evaluate and enhance our service performance. We may occasionally conduct surveys to gather insights—participation is optional.

6. Support and Dispute Resolution

If you contact our support team or raise a dispute, we may use your data to investigate and resolve the issue, ensuring fair usage of the platform.

7. Legal Compliance

We may process limited personal data to comply with accounting, tax, or legal obligations, including in response to valid legal demands.

8. Fraud Prevention

We monitor transactional and technical data to detect fraud, spam, or misuse of our platform, protecting you and other users.

9. Archival Purposes

We may store your data for record-keeping, legal claims, or dispute resolution if required under legitimate interest.

10. Contact-Initiated Responses

Any data you provide through contact forms, chat, or email will be used solely to respond to your request or inquiry.

11. Security and Safety

We review site usage data to enhance safety, prevent misuse, and maintain a secure and respectful platform environment.

12. Anonymized and Aggregated Data

We may anonymize or aggregate user data for analytics, marketing, or service development. Such data does not identify you personally and may be shared with partners or third parties.

Legal Bases for Data Processing

We process your personal data on one or more of the following grounds:

  • Your consent, where required;
  • Contractual necessity, to fulfill obligations under our Terms and Conditions;
  • Legitimate interests, including:
    • Business performance monitoring;
    • Fraud detection;
    • Compliance with financial regulations;
    • Promoting our services through social media or affiliates;
  • Legal compliance with data protection, tax, or consumer protection laws;
  • Vital interests, in rare cases to protect life or safety;
  • Public interest, if applicable.

We will inform you when a specific legal basis applies unless restricted by law.

Your Rights as a Data Subject

You are entitled to the following rights regarding your personal data:

Right to Confirmation

Ask us whether we process any of your personal data.

Right to Access

Request access to the data we hold about you.

Right to Rectification

Correct or complete inaccurate or incomplete data.

Right to Erasure (Right to Be Forgotten)

Request the deletion of your personal data. You can email us at [email protected] with:

  • Your full name, contact info, and registered email;
  • The reason for your request;
  • Whether you want all data erased or just specific items;
  • Optional: Delete your account and payment method.

We’ll respond within five business days.

Right to Restriction of Processing

Ask us to restrict processing if the data is disputed, no longer needed, or required for legal reasons.

Right to Data Portability

Request that your data be transferred to another service provider in a structured, machine-readable format, where technically feasible.

Right to Object

Object to processing based on legitimate interest or public task if your rights outweigh our reasons.

Right to Withdraw Consent

You can revoke your consent at any time. This will not affect data processed before the withdrawal.

Right to File a Complaint

If you believe your rights have been violated, contact the relevant data protection authority.

Right to View and Correct Data

View and manage your personal data through your user account settings. If needed, contact us to request corrections or updates.

Additional Privacy Information for U.S. State Residents

This section applies to all individuals residing in California and supplements the rest of our Privacy Policy. It aligns with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Notice at Collection

We collect the following categories of personal information:

  • Identifiers (e.g., name, email, IP address)
  • Internet activity (e.g., website interactions)
  • Commercial information (e.g., order history)

We do not collect sensitive personal information, nor do we sell or share your personal information with third parties. If this ever changes, we will notify you and honor your right to opt out.

Purpose of Collection

Your data is collected for:

  • Providing services and customer support
  • Processing payments
  • Analytics and personalization
  • Compliance with legal obligations
  • Fraud prevention

We do not process personal information for any purpose that is incompatible with those disclosed, unless you provide consent.

Data Retention

We retain your personal information only as long as necessary to fulfill the stated purposes, unless a longer retention period is required by law.

Sources of Personal Information

We collect personal information:

  • Directly from you (via forms or order submissions)
  • Automatically (via cookies or web tracking tools)

Disclosure

We do not disclose personal information to third parties outside of our service providers.

Your California Rights

You have the right to:

  • Know what personal information we collect, how it’s used, and who it’s shared with
  • Access specific pieces of your personal data
  • Delete your personal data (subject to exceptions)
  • Correct inaccurate personal data
  • Opt out of the sale/sharing of personal data (if ever applicable)
  • Non-discrimination for exercising your rights

To exercise your rights, please contact us at [email protected]. We will respond within 10 days to confirm receipt and 45 days to resolve your request (extensions may apply).

For Virginia Residents (VCDPA)

This section follows the Virginia Consumer Data Protection Act (VCDPA) and applies to Virginia residents.

Categories of Personal Data

We collect:

  • Identifiers
  • Usage data
  • Order and communication data

We do not collect sensitive data or sell personal data.

Purpose of Processing

We use your data to:

  • Provide and improve services
  • Conduct analytics
  • Ensure security and fraud prevention
  • Communicate with you and personalize marketing
  • Fulfill legal obligations

Targeted Advertising

We process data for targeted advertising and allow you to opt out at any time.

Your Virginia Rights

As a Virginia resident, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your personal data
  • Obtain your data in a portable format
  • Opt out of:
    • Targeted advertising
    • Sale of personal data
    • Profiling that has legal or significant effects

For Colorado Residents (CPA)

This section is provided in accordance with the Colorado Privacy Act (CPA).

Data Categories

We collect:

  • Basic identifiers
  • Web behavior and analytics data
  • Order details

We do not collect sensitive data, nor do we sell personal data or share it with third parties.

Purpose of Processing

We process data for:

  • Service functionality
  • Customer support
  • Performance analysis
  • Personalized communications
  • Fraud and risk management

We will always obtain consent before processing data for new or unexpected purposes.

Targeted Advertising

As of now, we do not process personal data for targeted advertising. If that changes, you’ll be notified and can opt out.

Your Colorado Rights

You may:

  • Access your personal data
  • Correct inaccuracies
  • Delete your personal data
  • Obtain a portable copy of your data
  • Opt out of:
    • Targeted advertising (if applicable)
    • Sale of personal data
    • Automated profiling with legal consequences

We respond to valid requests within 45 days, with a possible 45-day extension. Denied requests may be appealed, and if still unresolved, you may contact the Colorado Attorney General.

Further Information for Connecticut Residents (CTDPA)

This section complements our main Privacy Policy and applies specifically to residents of Connecticut, as defined in the Connecticut Data Privacy Act (CTDPA). Where there is a conflict between this section and other portions of our Privacy Policy, this section shall govern. In this context, “personal data” refers to the meaning given in the CTDPA.

Categories of Personal Data We Collect

We may process the following types of personal data:

  • Identifiers (e.g., name, email, IP address)
  • Browsing behavior and usage data
  • Order information and account preferences

We do not collect sensitive data. If we ever intend to process new categories of personal data, we’ll inform you beforehand and obtain your consent where required.

Why We Process Your Data

Your data is processed only for the purposes detailed in:

  • “Detailed Information on the Processing of Personal Data”
  • “The Purposes of Processing”

We will not use your data for purposes that are materially different, unrelated, or incompatible with those stated, unless we obtain your explicit consent.

Data Sharing and Sale

We do not sell your personal data. We also do not disclose it to third parties, as defined by the CTDPA. Sharing data with authorized service providers (processors) does not constitute a sale.

Targeted Advertising

At this time, GetCustomEssays.com does not process your personal data for targeted advertising purposes. If this changes, we will notify you and offer the ability to opt out.

Your Rights Under CTDPA

As a resident of Connecticut, you have the right to:

  • Access your personal data and confirm whether we process it.
  • Correct any inaccuracies in your personal data.
  • Request deletion of your personal data.
  • Receive a portable copy of your data, if feasible.
  • Opt out of:
    • The sale of your personal data
    • Targeted advertising
    • Profiling that leads to significant effects

We will not discriminate against you for exercising these rights.

Request Response Time

We aim to respond within 45 days. If more time is needed, we’ll inform you. You have the right to appeal a denial, and we’ll respond within another 45 days. If unresolved, you may contact the Connecticut Attorney General.

Further Information for Utah Residents (UCPA)

This section aligns with the Utah Consumer Privacy Act (UCPA) and applies if you live in Utah. In case of a conflict with our general Privacy Policy, this section prevails.

Categories of Personal Data We Collect

We process:

  • Identifiers (e.g., name, email, IP)
  • Site activity and order data

We do not collect sensitive data. If that changes, we’ll notify you and update this section.

Purpose of Processing

We process your personal data only for purposes outlined in:

  • “Detailed Information on the Processing of Personal Data”
  • “The Purposes of Processing”

We’ll obtain your consent before using data for any new purposes.

Data Sharing and Sale

We do not sell or disclose personal data to third parties, as defined under the UCPA. Data shared with service providers is not considered a sale.

Targeted Advertising

Currently, GetCustomEssays.com does not use your data for targeted advertising. If this changes, you’ll be notified and given the option to opt out.

Your Rights Under UCPA

As a Utah resident, you may:

  • Access and confirm the processing of your personal data.
  • Delete your personal data.
  • Receive a copy of your data in a portable format.
  • Opt out of:
    • The sale of your personal data
    • Targeted advertising

We will not raise prices or limit services simply because you exercise your rights, except where permitted by law (e.g., loyalty programs).

Timing and Cost

We aim to respond within 45 days. If more time is needed, we’ll inform you (extension of up to 90 days total). We do not charge for valid requests made once per year unless they are excessive.

Additional Information About Data Collection and Use

Legal Requests

We may disclose your personal data when required by law, including in response to lawful requests by public authorities.

Technical Logs and System Use

Our Website and third-party services may collect technical logs and metadata (like IP addresses) for security, performance, and diagnostic purposes.

Policy Updates

We may revise this Privacy Policy from time to time. We will notify you via our Website or email in the event of any material changes. Please check back periodically to stay informed. If consent is required for changes, we will ask for it explicitly.

Contact Us

Email: [email protected]
Entity: SKILLHUB FZCO, IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates